SHIPPINGH METHODS – ITALY
Expressshipping (2/3 days) costs 15 Euro.
Express shipping insurance is not available.
We deliver throughout Italy with the exception of Livigno and Campione d’Italia.
Triumplina235.it does not deliver to P.O. Boxes.
All shipments made by Triumplina235.it are accompanied by an official invoice that declares the value of the individual items in Euro. For items on sale or with discount the invoice shows the discounted amounts.
Estimated delivery times
Triumplina235.itorders are shipped from Brescia, from Monday to Friday from 10:00 to 17:00. Orders placed during the weekend will be processed from the following Monday afternoon. Triumplina235.it ships worldwide through primary couriers with express service.
All delivery times, for both standard and express shipments, are indicated in the Shipping Methods of each country.
Grest S.r.l. (Triumplina235.it) is not responsible for any delays due to customs operations and controls, or to force majeure beyond the control of Grest S.r.l.
We would like to remind our new customers that Triumplina235.it will ask its bank to contact the bank of the customer for approval of the payment, so that we can then proceed with the shipment. Such verification may cause some delay in shipping your first order.
Orders for items already available are sent on the first working day following the day on which the order was placed, subject to confirmation of the availability of the goods and the bank check for our new customers. Your credit card will be charged at the time of purchase. During the period of sales or promotions, shipments may take longer. In all cases Triumplina235.it reserves the right to postpone the shipment in case of events with force majeure.
TRACEABILITY OF THE SHIPMENT
When the order is shipped, customers receive an e-mail from Triumplina235.it with the tracking number and a link to track the progress of the shipment according to the courier used. If tracking is available for the courier.
In case of delays due to customs offices, customers will be contacted directly by the courier or by Triumplina235.it.
Upon arrival of the goods, Customers are requested to carefully inspect the package before signing a signature proof of delivery of the shipment. The packages Triumplina235.it are carefully packed, the shoe box is sealed with a vacuum bag, then put in the packaging box of Triumplina235.it and kept safe by polystyrene chips. The package is sealed with the tape of Triumplina235.it. If for any reason the packaging appears tampered with or if the adhesive tape is not intact, customers are asked to sign the receipt with reservation, or refuse delivery. In the event that the delivery has been accepted with an unauthorized signature or there is evidence of tampering with the package, Customers are asked to report immediately to the courier and contact Triumplina235.it at [email protected]
All Customers who place an order establish a commercial relationship with Triumplina235.it and therefore undertake to accept the delivery of their parcel. If the package is not delivered due to customer-dependent causes (wrong address, absent recipient, incorrect telephone number, etc.), or if the customer refuses delivery, shipping costs and any customs charges will be deducted from the refund due to the customer.
DOCUMENTS FOR EXOTIC HIDES
Shipments of Triumplina235.it that contain items made with exotic leathers, with destination outside the European Community, require by law additional documentation C.I.T.E.S. (Convention on International Trade in Endangered Species of Wild Flora and Fauna).
This document has the function of accompanying the item of clothing and certifying that the item has been made with leather of animals bred specifically for the trade, and not wild. For additional information please consult www.cites.org.
The release of this document by the Fishing Wildlife and Game Custom’s Office requires 15/20 days. In addition, to obtain the CITES document, it is necessary to show the sales invoice, therefore the customer will be charged BEFORE shipping.
Due to the technical times for obtaining these authorizations, the shipment will not be within the normal delivery time.
Grest S.r.l. reserves the right to refuse an order in the event that the bank to which Grest S.r.l. relies is not able to receive a verification from the Customer’s bank. Grest S.r.l. reserves the right to refuse orders or to refuse the provision of services to anyone at any time.
The assortment on Triumplina235.it reflects the exact availability of each item by size and color. The website is in fact connected to all shops and all warehouses belonging to Grest s.r.l Nevertheless there may be some discrepancies between the data of the actual availability of the article in our warehouses and the one represented on-line, in this case the full amount will be reimbursed to the customer as soon as possible.
Triumplina235.it and Grest S.r.l. guarantee the authenticity of each item.
Once received the order request, the Orders department of Triumplina235.it reserves the right to reconfirm the availability of the purchased items, the validity of the credit card transaction and to verify the details of previous transactions made by the Customer on Triumplina235.it. In the event that the ordered items are not available, or if for some reason the order cannot be processed as requested by the Customer, the Triumplina235.it Orders office will promptly inform the Customer.
At the time of the order will be notified an email certifying the taking by the courier of his package.
We would like to remind our customers that once confirmed and processed, orders for items already available cannot be modified. Orders placed separately will be shipped separately.